Refund & Shipping Policy
We accept payment through PayPal. Learn about PayPal’s buyer protections at https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security.
We charge sales tax for all purchases shipped to California addresses according to federal and State guidelines.
Care and Cleaning
Most Ito clothing items are dry clean only, unless labeled otherwise. If you have any questions or concerns about washing or caring for your Ito products, please contact us.
Sizing & Returns
If you are unsure of garment sizing or fit please email or call us. Returns are accepted if item is unworn and unaltered, with all security seals intact. We only accept exchanges for the same garment type of a different size. If you would like to initiate a return or exchange, please contact us.